Dear Customers,

At First Choice Warehouse the safety of our customers and staff is paramount to our business and we take the current COVID-19 pandemic issue seriously.

In keeping in line with Government imposed Stage4 restrictions our showrooms are closed to all Retail customers.

Trade customers are permitted to enter our showrooms, under strict conditions that are reflected in our COVID safe plan.

These include but are not limited to:

  • Trade customer cannot enter the showroom unless identified as eligible by FCW staff member
  • We request that the appropriate Trade identification and personal identification is shown to establish eligibility to enter showroom.
  • Trade customer will be required to advise FCW staff of the following details to be recorded –
    Date of entry | Full name | Company Details | Mobile contact number | Time of Arrival | Temperature | Time of Departure
  • Trade customer must wear a face covering during the duration of the visit, sanitise hands at our complimentary sanitising station and minimise contact with surfaces. Disposable masks and gloves are available for Trade customers should this be required
  • Our staff will adhere to strict Sign-in protocol which include – Temperature check | Hand sanitisation prior to commencement of work
  • Regular sanitising of work spaces regularly and social distancing is adhered to by all FCW staff and essential contractors
  • We will be conducting additional cleaning and disinfecting of high-touch surfaces regularly throughout the day
  • We have suspended the face to face contact with non-essential suppliers and contractors
  • We are providing Contactless Pick-up and Contactless Delivery services for customer convenience – please speak to our friendly staff for further assistance

We apologise for any inconvenience however we must follow government guidelines.

The above measures are implemented to maintain a safe environment for both you and our staff and are necessary if we are to overcome the pandemic we are currently experiencing.

First Choice Warehouse team would like to thank you for your understanding and your continued support. Keep safe everyone!